Monday, January 17, 2011

The General Contractor

Hello. My name is Jodi. And I'm a General Contractor. If you're an event planner and you're reading this post, you're a General Contractor, too. And you're responsible for all of those sub-contractors you've hired to get the job of a 'wedding' done.

Chances are, some of you have never thought of yourselves this way. But, you are. And with that title, you've earned yourself a whole lot of responsibility. And liability. Yes, that's right. You are liable for your vendor recommendations. Let me say that again. You ARE liable for the vendors you recommend. And should you have a client that isn't pleased with the way a vendor performed at an event, you better be ready to open your pocketbook up and reimburse your client for a mistake that had absolutely nothing to do with you!

Why am I telling you this? Because, I learned the hard way that when a vendor screws-up and makes a client unhappy, the General Contractor gets to pay. And pay handsomely I did. But, my job is to keep my client happy. And my client had every right to be angry about the way the vendor performed. This vendor failed my client and was unwilling to make it right. Yes, it's mind boggling. But, there are vendors out there with no integrity that have no problem watching the General Contract {that's me!} take the heat for their mistakes. And then pay through the nose for it.

If you're new to the business or thinking about going out on your own, have you stopped to think about the amount of risk and liability you take on as someone recommending vendors? Even if you aren't signing contracts on behalf of your clients, did you know that your professional recommendations do, in fact, hold you legally liable in the face of vendor failure? Are you prepared to assume that risk?

They say there are many costs to doing business. This is one of those costs for us event planners. And if I had to guess, I bet there are a lot of you who have never thought through this. If you're one of those individuals, run, don't walk, to an insurance agency. Tell them what you do and that you need to protect yourself in the face of vendor failure. The future of your business may depend on that coverage!



*Danielle Josephine* said...

Jodi, I love all of your honesty and your "tell 'em like it is" attitude! Thanks for sharing your (very true!) thoughts with the world!